A REALISTC© Framework

Acknowledgement

The editing skill of Evelyn Voigt has transformed a verbose text into a short and readable one.

Endorsement

To the point, practical, and filled with illustrations, this is the real deal for enhancing police training. Nobody quickly masters the skills of building trust and de-escalating conflict in settings of fear, high tensions, and suspicion, but anyone motivated to learn them will find all the basics here packed into one slender volume. The world would be a different place if even a small portion of police officers adopted the approaches Moore lays out. Not only police should be reading this. Every politician and public servant would benefit from these skills as well.